Rename the CEP folder to CEP.old from the following location:.Try running the app in Safe Mode ( Mac) & Root account ( Mac).You can also take a backup of the folders in case you want to.
Launch Illustrator from the Creative Cloud.ĭisclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will.Rename Adobe Illustrator, and Adobe Illustrator 25 Settings folders to Adobe Illustrator.old, and Adobe Illustrator 25 Settings.old.
#Adobe illustrator 2021 v25.4.1 macos download#
So, I would request you to please re-upload the image to the Creative Cloud ( ) and share the download link here. But I am unable to see or locate the image. When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates, or web extensions installed recently.Īlso, you may try the steps shared in this help article (.This will help us find the crash report and help accordingly. While submitting the crash report, please use the same email address with which you are signed in on this community. Share crash logs by following the steps mentioned in this help article ( ).Does crash happen while working on a specific document? Could you please share a sample document with us? You can upload it to the Creative Cloud ( ) and share the download link.Does a crash happen while performing a specific action (export, save, using the pen tool, etc.)?.
Sorry about the crashing! I know that's really frustrating.
0 kommentar(er)
